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Perth's data & security gurus from Decode Security & Data

WE ARE DECODE

Perth's licensed data & security gurus here to make it easy for homes and businesses to protect what matters

Hard-wired with care

We're a family run business, with firsthand experience of what it's like to feel vulnerable in your own home, and we approach our work with an unparalleled level care. From Tracey with the three kids, to Barry with the Benz, and even good old Karen, we’re invested in our clients - their name, their story, their matters of safety.

As honest as our cameras

The technology and hardware we install gets it right 99% of the time, and we're the same. In that 1% margin of error, we’ll always come through with a fix - we’re good, honest people like that.

 

Transparent and upfront, we share all the anomalies and worst-case scenarios from the get-go so you’re never caught off guard. We’ll always offer the most affordable and reasonable solution, giving you (and your wallet) total peace of mind.

Techies who can talk

Yeah, we know all about NVR’s, Intrusion/IVS alerts, Biometric readers, IP addresses and all that other technical jargon. But we also know about people. We know how to help you feel at ease, and know how to make all the complex stuff feel straightforward. We’ll even do it with a smile and some banter for good measure.

Not here to rip you off or fob you off,  we’re a family run business bringing people and care to the forefront of security systems 

Founded by telecommunication pros Jason & Kaz, we're more than just one of Perth's leading security firms. We're a people-first bunch who's values run deep.

Jason & Kaz - Decode Security Perth Directors
A FEW OF THE PERTH BRANDS & BUSINESSES WE'VE WORKED WITH...
"Friendly, reliable and efficient..."

I have recently used Decode Security for my business and am extremely impressed with their service. Friendly, reliable and efficient. Great work. Thanks Jason!

- ASHLEIGH, OWNER OF CHALLENGER VET HOSPITAL KWINANA

"Exceptional professional service..."

Exceptional professional service. Jason was punctual and very knowledgeable about the products. Installation was done in a timely fashion with minimal disruption. Place left tidy. Would 100% recommend Decode Security!

- MELVYN

"Great experience with ongoing support whenever we've needed help changing settings in the app..."

I’ve used Decode for both my home and my business! Organising the installation was effortless, and the camera quality is exceptional. We've also had a great experience with ongoing support whenever we've needed help changing settings in the app.

Nothing is too much trouble for Jason and Kaz.

- JADE, OWNER OF ALL THINGS BEAUTY

"They make sure everything is working properly..."

Jason, Kaz, and the team have been a pleasure to work with across many of my properties. They make sure everything is working properly, and if not, they come back, no issues or extra charges. I’ve been very impressed with their service over many years now.

- PAUL, OWNER OF BEAVER TREE SERVICES

"I was super happy with how it turned out..."

The Decode team were an absolute pleasure to deal with. From the very start of reaching out for a quote on a camera system, Kaz was extremely helpful in answering my questions and responding promptly. Mat was professional and knowledgeable when he came out to install the system, and I was super happy with how it turned out. Thanks again, team!

- EVAN

"Very professional and knowledgeable..."

Amazing experience with Decode. Kaz, Jason and Ash all awesome to deal with. Very professional and knowledgeable of what they do. System is really good, I'm very happy, and Jason made it so easy for me to understand all the information that so far I have not needed to pester and ask anymore questions. Loving the new system. Thanks guys!

- STEPH

"We will be recommending Decode to everyone..."

We were extremely impressed with the level of customer service from Kaz and the team. Kaz understood our urgency and accommodated our needs without hesitation. Everything from the quote to installation, communication was above expectations. Thanks so much guys, we will be recommending Decode to everyone! Keep up the great work.

- HOLLY

"Such a knowledgeable professional..."

Would highly recommend! Jason came out to measure and quote, very helpful and professional. On time and reliable, which is hard to find! The price was very good too :)

Overall, I had a great experience all round, even on install day. The cables are so neat and tidy (love!), and they cleaned up everything afterwards.

- KELLY

Perth's leading security firms Decode Security & Data

Because we believe safety and security shouldn't be confusing

Everyone has the right to feel confident and in control when it comes to protecting the people and things that matter most.

 

While we may be the tech nerds when it comes to installing top-tier customised security system and handling all that weird cabling stuff - when it comes to breaking it all down and decoding the complicated (see what we did there), we’re a personable and resourceful bunch committed to making it feel easy.

 

We’re the kind of team who’ll ditch the acronyms and explain the jargon in ways you can understand. A team who can integrate your current systems so you’re working off one app, not three. And a team who will guide you through the process at your pace. We’ll make sure you’ve got complete independence and ownership over your system, while still having us in your back pocket should the tech ever go a little haywire. 

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WE ARE DECODE

Perth's licensed data & security gurus here to make it easy for homes and businesses to protect what matters

2020

We Began

3000+

Happy Customers

04

Dedicated Staff & Growing

Meet the Team

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JASON

TECHNICAL DIRECTOR 

Jason has spent more than 14 years working across the Telecommunications & Security industries and is the person you want around when there’s a tricky problem to solve.

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He loves the technical side of the job, getting hands-on and finding practical solutions that actually work. His experience covers everything from security systems and data through to large-scale fibre optic projects.

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When he’s not working on installs around Perth, you’ll often find him somewhere in remote WA, usually on a mine site working on telecommunications or fibre projects.

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KAZ

OPERATIONS DIRECTOR

With a strong background of management across the telecommunications and construction industries, Kaz understands both the operational and technical sides of the work we do - and is passionate about making sure we do it well.


These days, her focus is on overseeing operations, working closely with the team and key stakeholders, and continually improving the systems and processes that keep Decode running smoothly.


Above all, Kaz is passionate about protecting the values and integrity the business was built on. She believes every customer interaction should reflect who we are as a company and is committed to making sure people have a genuinely great experience when they choose to work with Decode.

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ASH

OFFICE & OPERATIONS CO-ORDINATOR

With a practical approach and a strong handle on the day-to-day operations of the business, Ash plays a big part in keeping the office running smoothly and making sure both our team and our customers are well looked after.
 

From managing workflows and liaising with suppliers to running office meetings, coordinating the team and keeping jobs moving, Ash is across a lot of the moving parts that make up a busy day at Decode.


She’s also the person keeping track of all the little things that can easily get missed behind the scenes, helping make sure nothing falls through the cracks and everything stays on track.


Organised, reliable and always ready to jump in where needed, Ash is a vital part of the Decode team.

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MAT

INSTALLATION SPECIALIST

Mat is our resident tech guru and the go-to guy for all things software and technical problem-solving.


He works hard to stay across the latest technology in the security space and genuinely enjoys getting stuck into a problem and finding the right solution.


Mat takes a lot of pride in his workmanship and is passionate about making sure every customer has a positive experience from start to finish.


You’ll often see Mat out and about completing on-site quotes, new installations and technical callouts - usually with a solution already forming before he’s even finished looking at the problem.

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JAYDE

ADMINISTRATION

Jayde is the administration powerhouse here at Decode! 

If you contact the office via web enquiry, phone call or a Facebook message it’s likely Jayde you’ll get on the other end.
 

Jayde is friendly and super passionate about providing a wholesome customer experience and works hard to ensure everyone feels understood and that their needs are met.

 

With a wealth of knowledge across all of our offerings, Jayde can help with new enquiries, quotes, bookings, warranties, payment plan setup, basic troubleshooting and invoice related questions. She’s also great at making sure it all feels like a breeze!

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